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" Your analysis of our needs was right on the money and your recommendations of models to look at saved us a lot of time.
~ Neal Schneider, President, Communications Plus San Diego, CA

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Office Equipment Advisory

10 Keys to help you make the right copier decision

To make an informed decision about which digital office copier is right for you, you need to ask the right questions. Here are the ten things you must know before you buy a digital copier.

If you would like to speak with an independent copier analyst - Click here now.

1. Know your requirements

Understand what you need the digital copier to do for you and your end users. Beyond printing and copying, how do you want to use the copier? There are a number of requirements to consider. To further define your requirements - click here for on-line needs assessment. - we'll get back to you within one business day.

2. Costs - Know the Total Cost of Ownership (TCO)
When evaluating digital office copiers, beware of looking only at the cost of the initial hardware. There are a number of other factors to consider, including the cost of service and supplies.


3.Reliability - Know what consumers and third parties have to say

What are experienced people in the industry saying about the quality, reliability and performance of the digital office copiers you are considering?

4.Network friendly - Know how easy it is to connect to an existing network

Consider how easily the digital office copier will integrate with your existing network. Is it easy to deploy? Does it require minimal start-up training? Does it come with software or wizards to guide you through installation, troubleshooting, and upgrading?

5. User Friendly - Know how easy it is to use

Prevent bottlenecks and costly employee down time by finding a digital office copier that's easy to operate. Check for intuitive user interfaces, minimal training requirements, and easily accessible online help and documentation.

6. Know its multitasking abilities
Look for a digital office copiers that can truly multifunction. Can users access each function they need, even if other functions are already in use? Be aware that some products offer multiple functions, but can't multi-task, meaning they cannot deliver all the functions of a digital office copier concurrently so you may risk downtime due to bottlenecks.

7. Know its bi-directional communication capabilities
A failure to communicate timely and accurate information to users and IT administrators on the status of jobs, queues, and devices will result in more intervention by you and your staff to solve, prevent or anticipate problems. Solid bi-directional communication, both at the device and across the network is essential to keeping a product running consistently. Look for print job and device status capabilities from the desktop and the ability to view all job queues at the device and across the network.

8. Know the available device management, remote intelligence, and support

Consider the vendor's commitment to providing robust device and fleet management tools and utilities. This is something you may want now or in the future. Look for device relationship management software that optimizes the device's availability and uptime. Does the vendor provide superior response time and provide consistent quality of service? You want to trust your Multifunction Digital Office Copier Printer will stay up and running to ensure you have an efficient and productive office.

9. Know whether it provides the level of security and confidentiality you need

Does the digital office copier offer the appropriate level of security for your business? Is it scaleable to provide more security if your needs change?

10. Know what software and solutions are available

Understand what compatible software and solutions are available from the vendor, as well as their solution partners. Digital office copier can help you streamline duplicate and cumbersome document processes and electronically organize, edit and archive your paper documents. With a Multifunction Digital Office Copier Printer and a simple software application you can turn paper documents into electronic format and send to multiple destinations - email, document repositories, network folders, even remote printers - with a single scan.

Once you're armed with the knowledge you've gathered by asking these questions, you'll be prepared to make the right decision for your business.

Get the help you want and the advise you need now

DCC Office Copier Consultants will conduct a high level survey of existing document-centric processes. Our goal is to garner an understanding of the business processes currently in place and to identify both efficiencies as well as shortcomings.

DCC is expert in assessing your organizations needs and processes and determining whether digital copiers, color copiers or laser printers would create the best solution for your situation.

We will help you identify for yourself those key factors which are critical to your success in creating your desired outcome or results.

Once we have identified these factors, we then help you evaluate the range of vendor products, comparing each product’s features and capabilities, flexibility, cost of ownership, scaleability, and, most importantly, consistency with your needs and objectives.

The result? Expert recommendations on the best technologies for your business.

DCC is the perfect solution for businesses that want to redirect its people resources away from non-core activities like product and vendor research, and focus them back toward activities that serve their customers.

For every aspect of the acquisition, negotiations and procurement of digital office automation, you can expect the best, from DCC.